WHAT MY CLIENTS GO THROUGH

NeuwirthLawAuto Accidents, Case Matters, Insurance

Here is a typical scenario. Rick was driving his motorcycle to work at his job as a bookkeeper for an auto parts store. He had always liked motors and machines and loved riding a motorcycle on a nice sunny day. On this particular day, he was stopped at a red light on a small side road when a kid driving …

What is Great Customer Service in the Legal Profession?

NeuwirthLawCase Matters, Law Practice Management, Medical Malpractice, Product Liability, Slip and Fall, Standard of Care

Great customer service is a critical element of my business. I cannot compete with Morgan and Morgan for stupid ads. I cannot offend people like Top Dog Law. I cannot gather as many negative yelp reviews or complaints to the disciplinary board of Pennsylvania as my larger competitors. But, what I can do is listen to what you are going …

Paul Frankel Died

NeuwirthLawBest of

A 93-year-old friend of my family’s died recently. His death was expected and to some extent a relief. He had spent the past five years or so in a difficult state. However, he was a Holocaust survivor and his story needs to be repeated and not forgotten. Paul lived to age 16 in Transylvania, Romania of Dracula fame. His father …